mirror of https://github.com/alirezarezvani/claude-skills.git synced 2026-08-28 04:24:58 +00:00

feat(v2.8.0-sprint2-partial): add 4 sub-skills (capacity-planner, internal-comms, channel-economics, partnerships-architect)

Partial Sprint 2 commit — 4 of 9 remaining sub-skills done. 5 more in-flight
(knowledge-ops, procurement-optimizer, commercial-policy, rfp-responder,
commercial-forecaster) will land in follow-up commit.

## New skills

### business-operations (+2)

- capacity-planner — Erlang-C queueing math for ops teams (CX/Support/CS/BizOps/
  IT ops/Finance ops). Pure-stdlib Erlang-C in log-space (avoids factorial
  overflow). 3 tools: capacity_modeler (P50/P90/P99 SLA breach + 4-tier risk
  band), utilization_analyzer (red-zone detection per Little's Law),
  hiring_sequencer (12-month quarterly plan with ramp + attrition + growth +
  span-of-control manager trigger). 5 industry profiles. Canon: Erlang 1909,
  Little 1961, Hopp & Spearman, Reinertsen, Kingman, Cleveland, ITIL, Armony.
  Distinct from vpe-advisor (eng-specific) and project-management (tracking).

- internal-comms — ADKAR + Kotter 8-step change comms. 3 tools:
  comms_template_filler (ADKAR-tagged 4-artifact package), change_announcement_
  builder (Kotter-labeled output with magnitude/tone validation — rejects
  celebratory framing on disruptive change, layoff keywords without disruptive
  magnitude), comms_calendar_builder (7-touchpoint sequencing with anti-pattern
  flags like Slack-only-for-layoff). 5 tone profiles. Canon: Hiatt (Prosci),
  Kotter, Bridges, Schein, McKinsey 7-S, Heath brothers, Lencioni, Edelman,
  Gallup, Welch & Jackson, IABC. Distinct from marketing-skill (external) and
  c-level-advisor/internal-narrative (strategic).

### commercial (+2)

- channel-economics — Direct vs partner-led economics. 3 tools:
  cost_to_serve_calculator (fully-loaded CTS per deal + per $ ARR, hidden-cost
  flags, inconsistent-allocation warnings), channel_roi_analyzer (3-lens ROI:
  Cash / LTV / Marginal with diminishing-returns inflection point + verdict
  DOUBLE-DOWN/MAINTAIN/DEFUND/EXIT), channel_mix_optimizer (effective LTV +
  payback + LTV-CAC, discrete grid-search constrained optimizer, sensitivity
  scenarios). 5 industry profiles. Canon: Skok, BVP, Tunguz, KeyBanc, Ramanujam,
  McBain, OpenView, Kaplan & Cooper, Horngren, McKinsey, BCG. Distinct from
  partnerships-architect (structure not economics) and revenue-operations.

- partnerships-architect — 5-tier partner classifier + joint GTM + revshare.
  3 tools: partner_tier_classifier (REFERRAL/RESELLER/OEM/SI/STRATEGIC with
  hard floors per tier — STRATEGIC requires ≥5 named accounts sourced +
  multi-year commit + dedicated resources), joint_gtm_planner (tier×motion
  compatibility matrix, refuses channel_led for REFERRAL, refuses white_label
  outside OEM), revshare_modeler (direct vs via-partner margin, recommended
  band by tier × contribution depth, break-even sourced-deal count, 3-yr NPV).
  5 industry profiles. Canon: Caro/HP, Chintagunta, Hessling, Forrester, IDC,
  Tzuo, Moore, MPN, AWS APN. Distinct from sales-engineer (tech sale) and
  ma-playbook (acquisition).

## Infrastructure (full Sprint 2 coverage)

- 9 new slash commands (one per Sprint 2 sub-skill): /cs:capacity-plan,
  /cs:internal-comms, /cs:knowledge-ops, /cs:procurement, /cs:partner-tier,
  /cs:channel-econ, /cs:commercial-policy, /cs:rfp-respond,
  /cs:commercial-forecast
- business-operations/.claude-plugin/plugin.json: skills array expanded
  to all 7 (orchestrator + 6 sub-skills)
- commercial/.claude-plugin/plugin.json: skills array expanded to all 8
  (orchestrator + 7 sub-skills)
- Domain CLAUDE.md + README.md updated with Sprint 2 skills
- .claude-plugin/marketplace.json: version 2.7.3 → 2.8.0, top-level
  description bumped to 328 skills across 14 domains, expanded keywords
  on both new plugins
- Master plan updated to reflect Sprint 2 in-progress

## Hard rules per skill (Matt Pocock discipline)

- Every SKILL.md ships a Forcing-question library section (5-7 cited
  canon-anchored questions, one-at-a-time discipline)
- Every Python tool is stdlib-only (verified: argparse, json, sys, pathlib,
  statistics, dataclasses, enum, math, re, collections only)
- Industry tuning via --profile on scoring tools
- All 12 new tools pass --help + --sample (exit 0)

## Sprint 2 remaining (next commit)

knowledge-ops (5W2H SOP+runbook + KB hygiene, context: fork)
procurement-optimizer (UNSPSC spend categorization + supplier consolidation)
commercial-policy (data-backed discount matrix + exception flow + linter)
rfp-responder (Shipley structured RFP/RFI/RFQ + winrate predictor, context: fork)
commercial-forecaster (4Q-weighted bookings + cohort NRR/GRR + funnel-confidence
                       with mandatory assumption disclosure)

https://claude.ai/code/session_015bBb4HzWCf5HH5QK2TGtnW

2026-05-19 03:58:32 +00:00

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business-operations

Internal-operations skills for BizOps leads, COO direct reports, vendor management, IT ops.

v2.8.0 — 7 skills (orchestrator + 6 sub-skills), 18 stdlib Python tools, 24 references citing 7+ authoritative sources each.

Skills

Skill	Job-to-be-done
`business-operations-skills`	Orchestrator — routes to the right sub-skill via `context: fork` + Matt Pocock grill discipline
`process-mapper`	"Where does the work spend most of its time waiting?" — BPMN + bottleneck + cycle-time
`vendor-management`	"Is this vendor delivering, and what's the risk if they fail?" — scorecard + SLA + risk
`capacity-planner`	"Are we sized to peak demand without burning the team?" — Erlang-C + utilization + hiring sequence
`internal-comms`	"How do I announce a re-org / rollout / policy change?" — ADKAR + Kotter 8-step
`knowledge-ops`	"Is our company wiki actually usable?" — SOP + runbook + KB hygiene
`procurement-optimizer`	"Why is software spend up 40% YoY?" — UNSPSC spend categorization + supplier consolidation

Commands

/cs:bizops <inquiry> — top-level router
/cs:grill-bizops <plan> — Matt Pocock-style docs-anchored grilling
/cs:process-map, /cs:vendor-review, /cs:capacity-plan, /cs:internal-comms, /cs:knowledge-ops, /cs:procurement — direct per-skill invocation

Agent

cs-bizops-orchestrator — process-obsessed BizOps lead persona

Distinct from

business-growth/ — external sales motion (CSM, sales engineering)
c-level-advisor/coo-advisor — strategic COO judgment (not tactical operations)
c-level-advisor/vpe-advisor — engineering throughput (capacity-planner is for non-eng ops)
engineering/slo-architect — system reliability (not business-process reliability)
engineering/llm-wiki — personal PKM (not company SOPs)
engineering-team/runbook-generator — system-ops runbooks (knowledge-ops is org-wide SOPs+runbooks)

License

MIT

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