(docs) enterprise update

docs/my-website/docs/enterprise.md

@@ -1,15 +1,29 @@
 # Enterprise
-
-LiteLLM offers dedicated enterprise support.
-
-This covers: 
-- **Feature Prioritization**
-- **Custom Integrations**
-- **Professional Support - Dedicated discord + slack**
-- **Custom SLAs**
+For companies that need better security, user management and professional support
 
 :::info
 
 [Talk to founders](https://calendly.com/d/4mp-gd3-k5k/litellm-1-1-onboarding-chat)
 
-:::
+:::
+
+This covers: 
+- ✅ **Features under the [LiteLLM Commercial License](https://docs.litellm.ai/docs/proxy/enterprise):**
+- ✅ **Feature Prioritization**
+- ✅ **Custom Integrations**
+- ✅ **Professional Support - Dedicated discord + slack**
+- ✅ **Custom SLAs**
+- ✅ **Secure access with Single Sign-On**
+
+
+## Frequently Asked Questions
+
+### What topics does Professional support cover and what SLAs do you offer?
+
+Professional Support can assist with LLM/Provider integrations, deployment, upgrade management, and LLM Provider troubleshooting.  We can’t solve your own infrastructure-related issues but we will guide you to fix them.
+
+We offer custom SLAs based on your needs and the severity of the issue. The standard SLA is 6 hours for Sev0-Sev1 severity and 24h for Sev2-Sev3 between 7am – 7pm PT (Monday through Saturday).
+
+### What’s the cost of the Self-Managed Enterprise edition?
+
+Self-Managed Enterprise deployments require our team to understand your exact needs. [Get in touch with us to learn more](https://calendly.com/d/4mp-gd3-k5k/litellm-1-1-onboarding-chat)