---
title: "Acting in Tools"
sidebarTitle: "Acting in Tools"
description: "List open PRs, create Linear issues — actions run under your own account"
icon: "wrench"
---

import { SlackThread, SlackMessage, Mention, AgentLink } from "/snippets/slack-message.mdx";

## The scenario

You don't just want to *know* something — you want Company Brain to do the next step in GitHub or Linear for you.

## What happens

### Read from a tool

<SlackThread channel="#eng">
  <SlackMessage self hasAvatar time="3:22 PM">
    <img src="/images/company-brain/dhravya-slack-icon.jpg" alt="" />
    <Mention>supermemory</Mention> what are my open PRs in the web repo?
  </SlackMessage>
  <SlackMessage bot hasAvatar time="3:22 PM">
    <img src="/images/company-brain/supermemory-slack-icon.png" alt="" />
    You have **3 open PRs** on `supermemory/web`:
    - `#1199` staff custom MCP connection cards — review requested
    - `#1197` company brain onboarding research UI — changes requested
    - `#1181` brain connections board — approved, not merged
  </SlackMessage>
</SlackThread>

### Write to a tool

<SlackThread channel="#eng">
  <SlackMessage self hasAvatar time="3:24 PM">
    <img src="/images/company-brain/dhravya-slack-icon.jpg" alt="" />
    <Mention>supermemory</Mention> create a Linear issue: fix the onboarding redirect
  </SlackMessage>
  <SlackMessage bot hasAvatar time="3:24 PM">
    <img src="/images/company-brain/supermemory-slack-icon.png" alt="" />
    Created **ENG-842** — *Fix the onboarding redirect* in Engineering, assigned to you. <AgentLink href="https://linear.app">Open in Linear</AgentLink>
  </SlackMessage>
</SlackThread>

## What's really going on

Both turns use [tool connectors](/company-brain/connectors) (GitHub, Linear). Reads try your **personal** connection first and fall back to the org-shared one. **Writes always run under your own account** — so the Linear issue is attributed to you, never silently as "the org."

If you haven't connected the tool and neither has the org, Company Brain can ask a teammate to [lease](/company-brain/permissions#leasing-borrowing-access-for-one-request) temporary access for that one request.

<CardGroup cols={2}>
  <Card title="Permissions" icon="shield-check" href="/company-brain/permissions">
    Personal vs org tools, and how leasing works.
  </Card>
  <Card title="Connectors" icon="plug" href="/company-brain/connectors">
    Connect GitHub, Linear, and the rest.
  </Card>
</CardGroup>