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Align billing and Gmail docs with current plan entitlements (#1685)
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## Summary The billing guide omits Max and contradicts the pricing page about Gmail access. Add Max ($100/month with $130 in monthly credits), correct the plan feature matrix, list all six current coding plugins as available on Free with credit-consuming usage, and update both remaining Scale-only requirements on the Gmail connector page to Max or above. Clarify that paid-plan automatic top-up limits cap automatic credit purchases, not the total invoice, and correct the documented auto-topup update endpoint from PATCH to POST. Companion website changes: https://github.com/supermemoryai/landing-2/pull/32 ## Validation - Compared prices, credit inclusions, connector gates, and top-up behavior with the console and API source on main. Verified that all six coding plugins are on FREE_TIER_PLUGIN_IDS and the authentication route bypasses the generic Pro gate for them. Usage still consumes plan credits. - Checked Markdown table column counts and required Max entries; `git diff --check` passed. - Confirmed the Gmail introduction, prerequisite, and troubleshooting requirement consistently say Max or above. - Documentation-only change. A full Mintlify build was not run. Crawler-access verification, AI-search benchmarking, and analytics/measurement work are excluded from this PR.
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2 changed files with 27 additions and 22 deletions
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@ -383,7 +383,7 @@ The Gmail connector requests the following OAuth scopes:
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<Warning>
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**Important Limitations:**
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- **Plan requirement**: Requires Scale Plan or Enterprise Plan
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- **Plan requirement**: Requires Max Plan or above
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- **INBOX only** for real-time sync: Only INBOX label triggers real-time updates; other labels sync via scheduled sync
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- **Watch expiration**: Gmail watch subscriptions expire after 7 days (automatically renewed by supermemory)
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- **Document limit**: Default limit is 10,000 threads per connection (configurable via `documentLimit` parameter)
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@ -430,5 +430,5 @@ If real-time sync isn't working:
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If you see permission errors:
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- Ensure the user granted the required Gmail scopes during OAuth
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- Verify your organization has Scale Plan or Enterprise Plan access
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- Verify your organization has Max Plan or above access
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- Check if the user revoked app access in their Google Account settings
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@ -16,7 +16,7 @@ Console charts are **estimates**. Invoice / customer-portal line items are autho
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## Mental model
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```text
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PLAN (Free · Pro · Scale · Enterprise)
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PLAN (Free · Pro · Max · Scale · Enterprise)
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│ includes monthly USD credits
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▼
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USD CREDIT BALANCE ──draw──► METERS
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@ -147,7 +147,7 @@ Connectors already use stable IDs (e.g. Drive file id, Gmail thread id, `s3://bu
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| **Top-up credits** | Purchased USD credits (console presets e.g. 10 / 25 / 50 / 100 USD). Persist until used (do not expire with the calendar month the way subscription inclusion does) |
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| **Spend order** | Plan inclusion is consumed before top-up balance (Autumn merges both into `usd_credits`) |
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| **Auto top-up** | Configurable in console for paid plans — adds credits when balance is low |
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| **Spend caps** | Scale+ supports hard caps so usage cannot run away |
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| **Auto top-up purchase limits** | Paid plans can limit automatic credit purchases per interval. This is not a hard cap on total usage or the full invoice. |
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| **Depleted balance** | Metered APIs may block (e.g. **402**) until top-up or period reset |
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### Plan credit inclusion (approximate)
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@ -156,6 +156,7 @@ Connectors already use stable IDs (e.g. Drive file id, Gmail thread id, `s3://bu
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|---|---|---|
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| Free | `api_free` | **5 USD** |
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| Pro | `api_pro` | **20 USD** |
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| Max | `api_max` | **130 USD** |
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| Scale | `api_scale` | **600 USD** |
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| Enterprise | `api_enterprise` | Custom / unlimited by contract |
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@ -171,26 +172,30 @@ Usage meters are shared; **feature gates** differ by tier.
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| Plan | Price (list) | Included credits | Best for |
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|---|---|---|---|
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| **Free** | 0 USD | 5 USD | Evaluate API, prototypes |
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| **Pro** | 19 USD/mo | 20 USD | Developers, plugins, core connectors |
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| **Free** | 0 USD | 5 USD | Plugins, API evaluation, prototypes |
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| **Pro** | 19 USD/mo | 20 USD | Developers, core connectors |
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| **Max** | 100 USD/mo | 130 USD | More usage headroom and Gmail |
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| **Scale** | 399 USD/mo | 600 USD | Production, full connectors, teams |
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| **Enterprise** | Custom | Contract | SSO, custom metering, FDE, air-gap |
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### Feature matrix (code gates)
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### Feature availability
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| Feature | Free | Pro | Scale | Enterprise |
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|---|---|---|---|---|
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| Memory API, search, profiles | Yes | Yes | Yes | Yes |
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| Diff / delta token billing | Yes | Yes | Yes | Yes |
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| Plugins (Claude Code, Muse Code, Cursor, Hermes, …) | — | Yes | Yes | Yes |
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| Team management | — | Yes | Yes | Yes |
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| Google Drive, OneDrive, Notion connectors | — | Yes | Yes | Yes |
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| Gmail, GitHub, S3, Web Crawler connectors | — | — | Yes | Yes |
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| User Insights | — | — | Yes | Yes |
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| Org seat limit (members) | 1 | 3 | Unlimited | Unlimited |
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| Auto top-up | Limited | Yes | Yes | Contract |
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| Spend caps | — | — | Yes | Contract |
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| Custom metering / SSO / dedicated deploy | — | — | — | Yes |
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| Feature | Free | Pro | Max | Scale | Enterprise |
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|---|---|---|---|---|---|
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| Memory API, search, profiles | Yes | Yes | Yes | Yes | Yes |
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| Diff / delta token billing | Yes | Yes | Yes | Yes | Yes |
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| Coding plugins (Claude Code, Codex, Cursor, OpenCode, OpenClaw, Hermes) | Yes | Yes | Yes | Yes | Yes |
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| Team management | — | Yes | Yes | Yes | Yes |
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| Google Drive, OneDrive, Notion, Granola connectors | — | Yes | Yes | Yes | Yes |
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| Gmail connector | — | — | Yes | Yes | Yes |
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| GitHub, S3, Web Crawler connectors | — | — | — | Yes | Yes |
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| User Insights | — | — | — | Yes | Yes |
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| Org seat limit (members) | 1 | 3 | 3 | Unlimited | Unlimited |
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| Auto top-up in the console | — | Yes | Yes | Yes | Contract |
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| Auto top-up purchase limits | — | Yes | Yes | Yes | Contract |
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| Custom metering / SSO / dedicated deploy | — | — | — | — | Yes |
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Coding plugins are available on every plan, including Free. Their API usage still consumes your plan's credits at the applicable rates.
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Overrides can be applied per org in metadata (`featureOverrides`) for enterprise deals.
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@ -268,7 +273,7 @@ Response includes `byFeature`, `byDay`, `memoryTotal`, `superragTotal`, period s
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```http
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GET /v3/auth/billing/auto-topups
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PATCH /v3/auth/billing/auto-topups
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POST /v3/auth/billing/auto-topups
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```
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### Invoices
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@ -320,7 +325,7 @@ console.log({
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3. Use **`dreaming: "instant"`** only when you need immediate memory (extra operation); default `"dynamic"` batches extraction.
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4. Cache **profiles** short-TTL in your app if you call them every turn.
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5. Scope with **`containerTag`** so you can delete/export a tenant without scanning the org.
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6. Enable **spend caps / auto top-up** on Scale for predictable production.
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6. Configure **auto top-up purchase limits** on paid plans and monitor usage separately. These limits do not cap the entire invoice.
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7. Pull **`/v3/auth/billing/usage-events`** into your own FinOps dashboard for per-day Memory vs SuperRAG spend.
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---
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