skillhub/.github/scripts/issue-triage-lib.ts
wowo 8f694ddc7c
[codex] add issue triage automation mvp (#268)
* add issue triage automation mvp

* Document issue automation design in Chinese

* Fix legacy compat slug tests
2026-04-09 15:04:33 +08:00

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import { GitHubClient, GitHubIssue, GitHubIssueComment } from "./github.ts";
import {
coreSurfaceKeywords,
criticalWorkflowKeywords,
effortLabel,
highRiskKeywords,
LABEL_DEFINITIONS,
MANAGED_LABEL_PREFIXES,
priorityLabel,
REQUIRED_SECTIONS,
riskLabels,
routeLabel,
smallFixKeywords,
TRIAGE_COMMENT_MARKER,
urgentKeywords,
} from "./issue-triage-config.ts";
import {
IssueKind,
ParsedIssueBody,
TriageMachineState,
TriageResult,
TriageSnapshot,
} from "./issue-triage-types.ts";
import { describeNextAction, determineRoute } from "./issue-triage-merge.ts";
import { buildMaintainerHandoffBrief } from "./issue-handoff-brief.ts";
export function parseIssueBody(body: string | null): ParsedIssueBody {
const sections: Record<string, string> = {};
const rawBody = body ?? "";
const headingMatches = [...rawBody.matchAll(/^###\s+(.+)$/gm)];
for (let index = 0; index < headingMatches.length; index += 1) {
const current = headingMatches[index];
const next = headingMatches[index + 1];
const heading = normalizeHeading(current[1]);
const contentStart = current.index! + current[0].length;
const contentEnd = next ? next.index! : rawBody.length;
const content = rawBody.slice(contentStart, contentEnd).trim();
sections[heading] = cleanupSectionContent(content);
}
return {
sections,
missingFields: [],
};
}
export function detectIssueKind(
issue: GitHubIssue,
sections: Record<string, string>,
) {
const labelNames = issue.labels.map((label) =>
label.name?.toLowerCase() ?? ""
);
const title = issue.title.toLowerCase();
if (
labelNames.includes("bug") || title.startsWith("[bug]") ||
sections["steps to reproduce"]
) {
return "bug" as IssueKind;
}
if (
labelNames.includes("enhancement") ||
title.startsWith("[feature]") ||
sections["proposed solution"]
) {
return "feature" as IssueKind;
}
if (
labelNames.includes("reward") ||
title.startsWith("[reward]") ||
sections["reward amount"]
) {
return "reward" as IssueKind;
}
return "other" as IssueKind;
}
export function analyzeIssue(
issue: GitHubIssue,
comments: GitHubIssueComment[],
now = new Date(),
): TriageResult {
const { sections } = parseIssueBody(issue.body);
const issueKind = detectIssueKind(issue, sections);
const searchText = buildSearchText(issue, sections);
const riskText = buildRiskText(issue, sections);
const workflowText = buildWorkflowText(issue, sections);
const agePolicy = calculateAgePolicy(issue.created_at, now);
const reasons: string[] = [];
const highRiskReasons: string[] = [];
const missingFields = requiredFields(issueKind).filter((field) =>
!hasMeaningfulSection(sections[field])
);
const matchedCoreKeywords = coreSurfaceKeywords(searchText);
if (matchedCoreKeywords.length > 0) {
reasons.push(
`涉及 SkillHub 核心流程(${
matchedCoreKeywords.slice(0, 3).join(", ")
} / Touches core SkillHub workflows (${
matchedCoreKeywords.slice(0, 3).join(", ")
}).`,
);
}
const matchedUrgentKeywords = urgentKeywords(searchText);
if (matchedUrgentKeywords.length > 0) {
reasons.push(
`包含紧急信号(${
matchedUrgentKeywords.slice(0, 3).join(", ")
} / Contains urgency signals (${
matchedUrgentKeywords.slice(0, 3).join(", ")
}).`,
);
}
const matchedCriticalWorkflowKeywords = criticalWorkflowKeywords(
workflowText,
);
const requiresCoreMaintainer = matchedCriticalWorkflowKeywords.length > 0;
if (matchedCriticalWorkflowKeywords.length > 0) {
reasons.push(
`阻塞已定义的用户主流程(${
matchedCriticalWorkflowKeywords.slice(0, 3).join(", ")
} / Blocks a documented user workflow (${
matchedCriticalWorkflowKeywords.slice(0, 3).join(", ")
}).`,
);
}
if (agePolicy.reason) {
reasons.push(agePolicy.reason);
}
const matchedHighRiskKeywords = highRiskKeywords(riskText);
if (matchedHighRiskKeywords.length > 0) {
highRiskReasons.push(
`提到敏感区域(${
matchedHighRiskKeywords.slice(0, 3).join(", ")
} / Mentions sensitive areas (${
matchedHighRiskKeywords.slice(0, 3).join(", ")
}).`,
);
}
if (
hasMeaningfulSection(sections["api contract impact"]) ||
hasMeaningfulSection(sections["contract or sdk impact"])
) {
highRiskReasons.push(
"提到 API、SDK 或契约变更 / Issue mentions API, SDK, or contract changes.",
);
}
if (hasMeaningfulSection(sections["impact"])) {
reasons.push(
"包含用户或产品影响说明 / Issue includes operator or product impact details.",
);
}
const impactBase = issueKind === "feature" ? 2 : 3;
let impact = impactBase;
impact += matchedCoreKeywords.length > 0 ? 1 : 0;
impact += matchedCriticalWorkflowKeywords.length > 0 ? 1 : 0;
impact += issue.comments >= 5 ? 1 : 0;
impact += highRiskReasons.length > 0 ? 1 : 0;
impact = clamp(impact, 1, 5);
const urgencyBase = issueKind === "bug" ? 2 : 1;
let urgency = urgencyBase;
urgency += matchedUrgentKeywords.length > 0 ? 2 : 0;
urgency += matchedCriticalWorkflowKeywords.length > 0 ? 1 : 0;
urgency += highRiskReasons.length > 0 ? 1 : 0;
urgency += issue.comments >= 3 ? 1 : 0;
urgency = clamp(urgency, 1, 5);
const matchedSmallFixKeywords = smallFixKeywords(searchText);
let effort = issueKind === "feature" ? 4 : 3;
if (matchedSmallFixKeywords.length > 0) {
effort -= 2;
reasons.push(
`文本显示改动范围较可控(${
matchedSmallFixKeywords.slice(0, 3).join(", ")
} / Text suggests a bounded change (${
matchedSmallFixKeywords.slice(0, 3).join(", ")
}).`,
);
}
if (
sections["api contract impact"] || sections["contract or sdk impact"] ||
sections["impact"]
) {
effort += 1;
}
if (highRiskReasons.length > 0) {
effort += 1;
}
if (matchedCoreKeywords.length >= 2) {
effort += 1;
}
effort = clamp(effort, 1, 5);
const confidence = calculateConfidence(
issueKind,
issue.body ?? "",
sections,
missingFields,
);
const ageBoost = agePolicy.ageBoost;
const engagementBoost = calculateEngagementBoost(
issue.comments,
sections["reward amount"],
);
const workflowPriorityBoost =
issueKind === "bug" && matchedCriticalWorkflowKeywords.length > 0 ? 0.8 : 0;
let priority = clamp(
roundToOneDecimal(
impact * 0.45 + urgency * 0.35 + ageBoost + engagementBoost +
workflowPriorityBoost,
),
1,
5,
);
if (
issueKind === "bug" && matchedCriticalWorkflowKeywords.length > 0 &&
confidence >= 4
) {
priority = Math.max(priority, 3.8);
}
if (agePolicy.priorityFloor > 0) {
priority = Math.max(priority, agePolicy.priorityFloor);
}
if (missingFields.length > 0) {
reasons.push(
`缺少关键上下文(${
missingFields.join(", ")
} / Issue is missing key context (${missingFields.join(", ")}).`,
);
}
if (comments.length >= 3) {
reasons.push(
"已有后续讨论,积压压力在上升 / Thread already has follow-up discussion, so backlog pressure is rising.",
);
}
const riskLevel = highRiskReasons.length > 0 ? "high" : "low";
const route = determineRoute(
priority,
effort,
confidence,
riskLevel,
missingFields,
requiresCoreMaintainer,
);
const nextAction = describeNextAction(route, missingFields);
const snapshot: TriageSnapshot = {
route,
riskLevel,
requiresCoreMaintainer,
openDays: agePolicy.openDays,
impact,
urgency,
effort,
confidence,
priority,
ageBoost: roundToOneDecimal(ageBoost),
priorityFloor: agePolicy.priorityFloor,
engagementBoost: roundToOneDecimal(engagementBoost),
missingFields,
reasons: uniqueNonEmpty(reasons).slice(0, 5),
highRiskReasons,
nextAction,
};
return {
issue,
issueKind,
sections,
mode: "rules-only",
inputHash: "",
rule: snapshot,
handoffBrief: route === "core"
? buildMaintainerHandoffBrief({
issue,
issueKind,
sections,
mode: "rules-only",
inputHash: "",
rule: snapshot,
...snapshot,
})
: undefined,
...snapshot,
};
}
export async function ensureManagedLabels(client: GitHubClient) {
for (const definition of LABEL_DEFINITIONS) {
await client.upsertLabel(definition);
}
}
export async function syncManagedLabels(
client: GitHubClient,
issue: GitHubIssue,
result: TriageResult,
) {
const nextLabels = buildManagedLabels(issue, result);
await client.replaceIssueLabels(issue.number, uniqueNonEmpty(nextLabels));
}
export async function upsertTriageComment(
client: GitHubClient,
issueNumber: number,
result: TriageResult,
comments: GitHubIssueComment[],
) {
const preview = previewTriageMutation(result, comments);
const existing = preview.existingComment;
if (existing) {
await client.updateIssueComment(existing.id, preview.commentBody);
return;
}
await client.createIssueComment(issueNumber, preview.commentBody);
}
export function renderTriageComment(result: TriageResult) {
const handoffBrief = result.route === "core"
? buildMaintainerHandoffBrief(result)
: undefined;
const englishLines = buildRenderedLanguageBlock(result, handoffBrief, "en");
const chineseLines = buildRenderedLanguageBlock(result, handoffBrief, "zh");
return [
...englishLines,
"",
"---",
"",
...chineseLines,
"",
renderMachineState(result),
].join("\n");
}
function buildRenderedLanguageBlock(
result: TriageResult,
handoffBrief: ReturnType<typeof buildMaintainerHandoffBrief>,
language: "en" | "zh",
) {
const isEnglish = language === "en";
const lines = [
isEnglish ? "## Issue Triage" : "## 问题分流结果",
"",
isEnglish
? `- Route: \`${routeLabel(result.route)}\``
: `- 路由: \`${routeLabel(result.route)}\``,
isEnglish
? `- Priority: \`${priorityLabel(result.priority)}\` (${
result.priority.toFixed(1)
}/5)`
: `- 优先级: \`${priorityLabel(result.priority)}\` (${
result.priority.toFixed(1)
}/5)`,
isEnglish
? `- Effort: \`${effortLabel(result.effort)}\` (${result.effort}/5)`
: `- 修复投入: \`${effortLabel(result.effort)}\` (${result.effort}/5)`,
isEnglish
? `- Confidence: \`${result.confidence}/5\``
: `- 信息完整度: \`${result.confidence}/5\``,
isEnglish
? `- Risk: \`${renderRiskLevel(language, result.riskLevel)}\``
: `- 风险: \`${renderRiskLevel(language, result.riskLevel)}\``,
isEnglish
? `- Analysis Mode: \`${result.mode}\``
: `- 分析模式: \`${result.mode}\``,
"",
isEnglish ? "### Why" : "### 原因",
...result.reasons.map((reason) =>
`- ${renderBilingualText(reason, language)}`
),
];
appendLlmSection(lines, result, language);
if (result.highRiskReasons.length > 0) {
lines.push(
"",
isEnglish ? "### High-Risk Signals" : "### 高风险信号",
...result.highRiskReasons.map((reason) =>
`- ${renderBilingualText(reason, language)}`
),
);
}
appendHandoffBriefSection(lines, result, handoffBrief, language);
if (result.missingFields.length > 0) {
lines.push(
"",
isEnglish ? "### Missing Info" : "### 缺失信息",
...result.missingFields.map((field) =>
isEnglish ? `- Please add \`${field}\`.` : `- 请补充 \`${field}\`.`
),
);
}
lines.push(
"",
isEnglish ? "### Next Action" : "### 下一步",
`- ${renderBilingualText(result.nextAction, language)}`,
);
return lines;
}
function appendLlmSection(
lines: string[],
result: TriageResult,
language: "en" | "zh",
) {
if (!result.llm) {
return;
}
const isEnglish = language === "en";
lines.push("", isEnglish ? "### LLM Assist" : "### AI 辅助");
lines.push(
isEnglish
? `- Provider: \`${result.llm.provider}\``
: `- 服务商: \`${result.llm.provider}\``,
);
lines.push(
isEnglish
? `- Model: \`${result.llm.model}\``
: `- 模型: \`${result.llm.model}\``,
);
lines.push(
isEnglish
? `- Mode: \`${result.llm.mode}\``
: `- 模式: \`${result.llm.mode}\``,
);
if (result.llm.failed) {
lines.push(
isEnglish
? `- Status: fallback to rules-only (${
result.llm.failureReason ?? "unknown error"
})`
: `- 状态: 回退到规则 (${result.llm.failureReason ?? "unknown error"})`,
);
return;
}
lines.push(
isEnglish
? `- Status: ${
result.llm.reused ? "reused cached assessment" : "fresh assessment"
}`
: `- 状态: ${result.llm.reused ? "复用缓存评估" : "新鲜评估"}`,
);
const llmSummary = resolveLlmSummary(result, language);
if (llmSummary) {
lines.push(
isEnglish ? `- Summary: ${llmSummary}` : `- 摘要: ${llmSummary}`,
);
}
if (result.llm.suggestedQuestions.length > 0) {
lines.push(
...result.llm.suggestedQuestions.map((question) =>
isEnglish
? `- Suggested question: ${renderBilingualText(question, language)}`
: `- 建议追问: ${renderBilingualText(question, language)}`
),
);
}
if (
result.mode === "llm-shadow" &&
result.llm.recommendedRoute !== result.rule.route
) {
lines.push(
isEnglish
? `- LLM suggested \`${
routeLabel(result.llm.recommendedRoute)
}\`, but labels remain on the rule-only route.`
: `- LLM 建议路由为 \`${
routeLabel(result.llm.recommendedRoute)
}\`,但当前仍保持规则路由标签。`,
);
}
if (result.mode === "llm-assist" && result.route !== result.rule.route) {
lines.push(
isEnglish
? `- Rule-only route was \`${
routeLabel(result.rule.route)
}\`; final route after bounded LLM merge is \`${
routeLabel(result.route)
}\`.`
: `- 纯规则路由为 \`${
routeLabel(result.rule.route)
}\`;经过受限 LLM 合并后最终路由为 \`${routeLabel(result.route)}\``,
);
}
}
function appendHandoffBriefSection(
lines: string[],
result: TriageResult,
handoffBrief: ReturnType<typeof buildMaintainerHandoffBrief>,
language: "en" | "zh",
) {
if (!handoffBrief) {
return;
}
const isEnglish = language === "en";
lines.push("", isEnglish ? "### Maintainer Brief" : "### 维护者交接摘要");
lines.push(
isEnglish
? `Summary: ${
resolveBriefSummary(result, handoffBrief.summary, language)
}`
: `概要: ${resolveBriefSummary(result, handoffBrief.summary, language)}`,
);
lines.push(isEnglish ? "Why core:" : "为何进入 core:");
lines.push(
...handoffBrief.whyCore.map((item) =>
`- ${renderBilingualText(item, language)}`
),
);
lines.push(
isEnglish ? "Reproduction or operator path:" : "复现路径或操作路径:",
);
lines.push(
...handoffBrief.reproduction.map((item) =>
`- ${renderBilingualText(item, language)}`
),
);
lines.push(isEnglish ? "Suspected areas:" : "怀疑影响区域:");
lines.push(
...handoffBrief.suspectedAreas.map((item) =>
`- ${renderBilingualText(item, language)}`
),
);
lines.push(isEnglish ? "Risks to watch:" : "重点风险:");
lines.push(
...handoffBrief.risks.map((item) =>
`- ${renderBilingualText(item, language)}`
),
);
lines.push(isEnglish ? "Validation checklist:" : "验证清单:");
lines.push(
...handoffBrief.validation.map((item) =>
`- ${renderBilingualText(item, language)}`
),
);
}
function resolveBriefSummary(
result: TriageResult,
fallbackSummary: string,
language: "en" | "zh",
) {
const llmSummary = resolveLlmSummary(result, language);
if (llmSummary) {
return llmSummary;
}
return renderBilingualText(fallbackSummary, language);
}
function resolveLlmSummary(result: TriageResult, language: "en" | "zh") {
if (!result.llm || result.llm.failed) {
return "";
}
if (language === "en") {
return result.llm.summaryEn?.trim() || result.llm.summary?.trim() || "";
}
return result.llm.summaryZh?.trim() || result.llm.summary?.trim() || "";
}
function renderBilingualText(text: string, language: "en" | "zh") {
const split = splitBilingualText(text);
if (!split) {
return text;
}
return language === "en" ? split.en : split.zh;
}
function splitBilingualText(text: string) {
const separator = " / ";
const separatorIndex = text.indexOf(separator);
if (separatorIndex < 0) {
return null;
}
const left = text.slice(0, separatorIndex).trim();
const right = text.slice(separatorIndex + separator.length).trim();
if (!left || !right) {
return null;
}
if (containsCjk(left) && !containsCjk(right)) {
return { zh: left, en: right };
}
if (!containsCjk(left) && containsCjk(right)) {
return { en: left, zh: right };
}
return { zh: left, en: right };
}
function containsCjk(value: string) {
return /[\u3400-\u9fff]/.test(value);
}
function renderRiskLevel(
language: "en" | "zh",
riskLevel: TriageResult["riskLevel"],
) {
if (language === "en") {
return riskLevel;
}
return riskLevel === "high" ? "高" : "低";
}
function renderMachineState(result: TriageResult) {
const payload = JSON.stringify(
{
version: 2,
issue: result.issue.number,
inputHash: result.inputHash,
mode: result.mode,
route: result.route,
priority: result.priority,
openDays: result.openDays,
requiresCoreMaintainer: result.requiresCoreMaintainer,
impact: result.impact,
urgency: result.urgency,
effort: result.effort,
confidence: result.confidence,
riskLevel: result.riskLevel,
ageBoost: result.ageBoost,
priorityFloor: result.priorityFloor,
engagementBoost: result.engagementBoost,
missingFields: result.missingFields,
updatedAt: new Date().toISOString(),
llm: result.llm,
},
null,
2,
);
return `${TRIAGE_COMMENT_MARKER}\n${payload}\n-->`;
}
function calculateConfidence(
issueKind: IssueKind,
rawBody: string,
sections: Record<string, string>,
missingFields: string[],
) {
const required = requiredFields(issueKind);
const requiredFilled =
required.filter((field) => hasMeaningfulSection(sections[field])).length;
const supportFields = Object.entries(sections).filter(
([key, value]) => !required.includes(key) && hasMeaningfulSection(value),
).length;
let score = 1;
score += requiredFilled;
score += supportFields >= 1 ? 0.5 : 0;
score += supportFields >= 3 ? 0.5 : 0;
score += rawBody.length >= 400 ? 0.5 : 0;
score -= missingFields.length > 0 ? 1 : 0;
return clamp(Math.round(score), 1, 5);
}
function calculateAgePolicy(createdAt: string, now: Date) {
const created = new Date(createdAt);
const openDays = Math.floor(
(now.getTime() - created.getTime()) / (24 * 60 * 60 * 1000),
);
const safeOpenDays = Math.max(0, openDays);
if (safeOpenDays >= 14) {
return {
openDays: safeOpenDays,
ageBoost: 1.5,
priorityFloor: 4.4,
reason:
`已打开 ${safeOpenDays} 天,超过 14 天闭环 SLA优先级强制提升到 P0 / Open for ${safeOpenDays} days; the 14-day closure SLA is breached, so priority is forced to P0.`,
};
}
if (safeOpenDays >= 10) {
return {
openDays: safeOpenDays,
ageBoost: 1,
priorityFloor: 3.6,
reason:
`已打开 ${safeOpenDays} 天,为避免超过 14 天仍未闭环,强制进入 active lane / Open for ${safeOpenDays} days; forced into an active lane before the 14-day closure SLA is missed.`,
};
}
if (safeOpenDays >= 7) {
return {
openDays: safeOpenDays,
ageBoost: 0.6,
priorityFloor: 2.6,
reason:
`已打开 ${safeOpenDays} 天,开始进入 2 周闭环预热窗口 / Open for ${safeOpenDays} days; entering the 2-week closure warm-up window.`,
};
}
return {
openDays: safeOpenDays,
ageBoost: 0,
priorityFloor: 0,
reason: "",
};
}
function calculateEngagementBoost(
commentCount: number,
rewardAmountText?: string,
) {
let boost = Math.min(0.8, commentCount * 0.1);
const rewardAmount = Number.parseFloat(
(rewardAmountText ?? "").replaceAll(/[^0-9.]/g, ""),
);
if (!Number.isNaN(rewardAmount)) {
if (rewardAmount >= 500) {
boost += 0.6;
} else if (rewardAmount >= 100) {
boost += 0.3;
} else if (rewardAmount > 0) {
boost += 0.1;
}
}
return Math.min(1, boost);
}
function requiredFields(issueKind: IssueKind) {
return REQUIRED_SECTIONS[issueKind] ?? [];
}
function buildSearchText(issue: GitHubIssue, sections: Record<string, string>) {
return [issue.title, issue.body ?? "", ...Object.values(sections)].join("\n")
.toLowerCase();
}
function buildRiskText(issue: GitHubIssue, sections: Record<string, string>) {
const preferredSections = [
"summary",
"problem",
"proposed solution",
"expected behavior",
"steps to reproduce",
"impact",
"api contract impact",
"contract or sdk impact",
];
return [
issue.title,
...preferredSections.map((section) => sections[section] ?? ""),
]
.join("\n")
.toLowerCase();
}
function buildWorkflowText(
issue: GitHubIssue,
sections: Record<string, string>,
) {
const preferredSections = [
"summary",
"problem",
"steps to reproduce",
"expected behavior",
"impact",
];
return [
issue.title,
...preferredSections.map((section) => sections[section] ?? ""),
]
.join("\n")
.toLowerCase();
}
function normalizeHeading(value: string) {
return value.trim().toLowerCase();
}
function cleanupSectionContent(value: string) {
return value
.replaceAll(/^_No response_\s*$/gim, "")
.replaceAll(/^no response\s*$/gim, "")
.trim();
}
function hasMeaningfulSection(value: string | undefined) {
return Boolean(value && cleanupSectionContent(value).length >= 3);
}
function uniqueNonEmpty(values: string[]) {
return [...new Set(values.filter((value) => value.trim().length > 0))];
}
function clamp(value: number, min: number, max: number) {
return Math.max(min, Math.min(max, value));
}
function roundToOneDecimal(value: number) {
return Math.round(value * 10) / 10;
}
export function findTriageComment(comments: GitHubIssueComment[]) {
return comments.find((comment) =>
comment.body.includes(TRIAGE_COMMENT_MARKER)
);
}
export function buildManagedLabels(issue: GitHubIssue, result: TriageResult) {
const existingLabels = issue.labels
.map((label) => label.name)
.filter((label): label is string => Boolean(label));
const unmanagedLabels = existingLabels.filter(
(label) =>
!MANAGED_LABEL_PREFIXES.some((prefix) => label.startsWith(prefix)),
);
return [
...unmanagedLabels,
routeLabel(result.route),
priorityLabel(result.priority),
effortLabel(result.effort),
...riskLabels(result.riskLevel),
];
}
export function previewTriageMutation(
result: TriageResult,
comments: GitHubIssueComment[],
) {
return {
labels: uniqueNonEmpty(buildManagedLabels(result.issue, result)),
commentBody: renderTriageComment(result),
existingComment: findTriageComment(comments) ?? null,
};
}
export function parseTriageMachineState(
commentBody: string,
): TriageMachineState | null {
const start = commentBody.indexOf(TRIAGE_COMMENT_MARKER);
if (start < 0) {
return null;
}
const jsonStart = start + TRIAGE_COMMENT_MARKER.length;
const end = commentBody.indexOf("-->", jsonStart);
if (end < 0) {
return null;
}
const rawJson = commentBody.slice(jsonStart, end).trim();
try {
const parsed = JSON.parse(rawJson) as TriageMachineState;
if (
typeof parsed !== "object" ||
parsed === null ||
typeof parsed.issue !== "number" ||
typeof parsed.route !== "string"
) {
return null;
}
return parsed;
} catch {
return null;
}
}