diff --git a/backend/open_webui/models/channels.py b/backend/open_webui/models/channels.py
index 215b46ead6..c30e2347b9 100644
--- a/backend/open_webui/models/channels.py
+++ b/backend/open_webui/models/channels.py
@@ -9,6 +9,7 @@ from open_webui.models.access_grants import (
     AccessGrants,
 )
 from open_webui.models.groups import Groups
+from open_webui.models.users import User
 from open_webui.utils.validate import validate_profile_image_url
 from pydantic import BaseModel, ConfigDict, Field, field_validator
 from sqlalchemy import (
@@ -437,17 +438,17 @@ class ChannelTable:
 
             match_count = func.sum(
                 case(
-                    (ChannelMember.user_id.in_(unique_user_ids), 1),
+                    (User.id.in_(unique_user_ids), 1),
                     else_=0,
                 )
             )
 
             subquery = (
                 select(ChannelMember.channel_id)
+                .join(User, User.id == ChannelMember.user_id)
                 .group_by(ChannelMember.channel_id)
-                # 1. Channel must have exactly len(user_ids) members
-                .having(func.count(ChannelMember.user_id) == len(unique_user_ids))
-                # 2. All those members must be in unique_user_ids
+                # Match the exact set of accounts that still exist.
+                .having(func.count(User.id) == len(unique_user_ids))
                 .having(match_count == len(unique_user_ids))
                 .subquery()
             )
diff --git a/backend/open_webui/routers/channels.py b/backend/open_webui/routers/channels.py
index 225c505532..652cbdf07f 100644
--- a/backend/open_webui/routers/channels.py
+++ b/backend/open_webui/routers/channels.py
@@ -176,7 +176,7 @@ async def get_channels(
         user_ids = None
         users = None
         if channel.type == 'dm':
-            user_ids = [member.user_id for member in await Channels.get_members_by_channel_id(channel.id, db=db)]
+            member_user_ids = [member.user_id for member in await Channels.get_members_by_channel_id(channel.id, db=db)]
             users = [
                 UserIdNameStatusResponse(
                     **{
@@ -184,8 +184,9 @@ async def get_channels(
                         'is_active': Users.is_active(u),
                     }
                 )
-                for u in await Users.get_users_by_user_ids(user_ids, db=db)
+                for u in await Users.get_users_by_user_ids(member_user_ids, db=db)
             ]
+            user_ids = [u.id for u in users]
 
         channel_list.append(
             ChannelListItemResponse(
@@ -382,7 +383,7 @@ async def get_channel_by_id(
         if not await Channels.is_user_channel_member(channel.id, user.id, db=db):
             raise HTTPException(status_code=status.HTTP_403_FORBIDDEN, detail=ERROR_MESSAGES.DEFAULT())
 
-        user_ids = [member.user_id for member in await Channels.get_members_by_channel_id(channel.id, db=db)]
+        member_user_ids = [member.user_id for member in await Channels.get_members_by_channel_id(channel.id, db=db)]
 
         users = [
             UserIdNameStatusResponse(
@@ -391,8 +392,9 @@ async def get_channel_by_id(
                     'is_active': Users.is_active(u),
                 }
             )
-            for u in await Users.get_users_by_user_ids(user_ids, db=db)
+            for u in await Users.get_users_by_user_ids(member_user_ids, db=db)
         ]
+        user_ids = [u.id for u in users]
 
         channel_member = await Channels.get_member_by_channel_and_user_id(channel.id, user.id, db=db)
         unread_count = await Messages.get_unread_message_count(
@@ -406,7 +408,7 @@ async def get_channel_by_id(
                 'users': users,
                 'is_manager': await Channels.is_user_channel_manager(channel.id, user.id, db=db),
                 'write_access': True,
-                'user_count': len(user_ids),
+                'user_count': len(users),
                 'last_read_at': channel_member.last_read_at if channel_member else None,
                 'unread_count': unread_count,
             }