diff --git a/backend/open_webui/utils/redis.py b/backend/open_webui/utils/redis.py
index 0eb1469862..b80577c6bd 100644
--- a/backend/open_webui/utils/redis.py
+++ b/backend/open_webui/utils/redis.py
@@ -334,7 +334,9 @@ def get_redis_connection(
         )
     elif redis_url:
         factory = getattr(redis_mod, 'from_url', None) or redis_mod.Redis.from_url
-        connection = factory(redis_url, decode_responses=decode_responses, **extra)
+        # reconnect once when Redis has closed a pooled connection, e.g. after a restart
+        retry = redis_mod.retry.Retry(_redis_sync.backoff.NoBackoff(), 1, supported_errors=(redis_mod.ConnectionError,))
+        connection = factory(redis_url, decode_responses=decode_responses, retry=retry, **extra)
 
     _CONNECTION_POOL[cache_key] = connection
     return connection