diff --git a/ui/litellm-dashboard/src/components/view_logs/ConfigInfoMessage.test.tsx b/ui/litellm-dashboard/src/components/view_logs/ConfigInfoMessage.test.tsx
index ad9b724ba80..ede5ce1a8d8 100644
--- a/ui/litellm-dashboard/src/components/view_logs/ConfigInfoMessage.test.tsx
+++ b/ui/litellm-dashboard/src/components/view_logs/ConfigInfoMessage.test.tsx
@@ -13,13 +13,22 @@ describe("ConfigInfoMessage", () => {
     expect(container.innerHTML).toBe("");
   });
 
-  it("should display the YAML config snippet", () => {
-    render(<ConfigInfoMessage show={true} />);
+  it("should display the YAML config snippet when prompt storage is disabled", () => {
+    render(<ConfigInfoMessage show={true} promptStorageEnabled={false} />);
     expect(screen.getByText(/store_prompts_in_spend_logs: true/)).toBeInTheDocument();
   });
 
-  it("should reference Admin Settings \u2192 Logging Settings", () => {
-    render(<ConfigInfoMessage show={true} />);
+  it("should reference Admin Settings \u2192 Logging Settings when prompt storage is disabled", () => {
+    render(<ConfigInfoMessage show={true} promptStorageEnabled={false} />);
     expect(screen.getByText(/Admin Settings → Logging Settings/)).toBeInTheDocument();
   });
+
+  it("should not show the enable-storage config hint when prompt storage is already enabled", () => {
+    render(<ConfigInfoMessage show={true} promptStorageEnabled={true} />);
+
+    expect(screen.getByText("Request/Response Data Not Available")).toBeInTheDocument();
+    expect(screen.getByText(/Prompt storage is enabled/)).toBeInTheDocument();
+    expect(screen.queryByText(/store_prompts_in_spend_logs: true/)).not.toBeInTheDocument();
+    expect(screen.queryByText(/Admin Settings → Logging Settings/)).not.toBeInTheDocument();
+  });
 });
diff --git a/ui/litellm-dashboard/src/components/view_logs/ConfigInfoMessage.tsx b/ui/litellm-dashboard/src/components/view_logs/ConfigInfoMessage.tsx
index 8515d510805..e6d81456582 100644
--- a/ui/litellm-dashboard/src/components/view_logs/ConfigInfoMessage.tsx
+++ b/ui/litellm-dashboard/src/components/view_logs/ConfigInfoMessage.tsx
@@ -2,9 +2,10 @@ import React from "react";
 
 interface ConfigInfoMessageProps {
   show: boolean;
+  promptStorageEnabled?: boolean;
 }
 
-export const ConfigInfoMessage: React.FC<ConfigInfoMessageProps> = ({ show }) => {
+export const ConfigInfoMessage: React.FC<ConfigInfoMessageProps> = ({ show, promptStorageEnabled = false }) => {
   if (!show) return null;
 
   return (
@@ -28,19 +29,31 @@ export const ConfigInfoMessage: React.FC<ConfigInfoMessageProps> = ({ show }) =>
       </div>
       <div>
         <h4 className="text-sm font-medium text-blue-800">Request/Response Data Not Available</h4>
-        <p className="text-sm text-blue-700 mt-1">
-          To view request and response details, enable prompt storage in your LiteLLM configuration by adding the
-          following to your <code className="bg-blue-100 px-1 py-0.5 rounded-sm">proxy_config.yaml</code> file, or
-          toggle the setting in <strong>Admin Settings → Logging Settings</strong>.
-        </p>
-        <pre className="mt-2 bg-white p-3 rounded-sm border border-blue-200 text-xs font-mono overflow-auto">
-          {`general_settings:
+        {promptStorageEnabled ? (
+          <p className="text-sm text-blue-700 mt-1">
+            Prompt storage is enabled, but no request or response payload was recorded for this request. This usually
+            means the payload was never captured rather than that storage is misconfigured, for example when a request
+            failed before the payload was stored (such as a streaming request whose upstream call errored), or when the
+            payload was written through a different logging integration. Check the request status and any error details
+            above to see what happened.
+          </p>
+        ) : (
+          <>
+            <p className="text-sm text-blue-700 mt-1">
+              To view request and response details, enable prompt storage in your LiteLLM configuration by adding the
+              following to your <code className="bg-blue-100 px-1 py-0.5 rounded-sm">proxy_config.yaml</code> file, or
+              toggle the setting in <strong>Admin Settings → Logging Settings</strong>.
+            </p>
+            <pre className="mt-2 bg-white p-3 rounded-sm border border-blue-200 text-xs font-mono overflow-auto">
+              {`general_settings:
   store_model_in_db: true
   store_prompts_in_spend_logs: true`}
-        </pre>
-        <p className="text-xs text-blue-700 mt-2">
-          Note: This will only affect new requests after the configuration change.
-        </p>
+            </pre>
+            <p className="text-xs text-blue-700 mt-2">
+              Note: This will only affect new requests after the configuration change.
+            </p>
+          </>
+        )}
       </div>
     </div>
   );
diff --git a/ui/litellm-dashboard/src/components/view_logs/LogDetailsDrawer/LogDetailContent.test.tsx b/ui/litellm-dashboard/src/components/view_logs/LogDetailsDrawer/LogDetailContent.test.tsx
index 85a38e26977..ceeb3961d6d 100644
--- a/ui/litellm-dashboard/src/components/view_logs/LogDetailsDrawer/LogDetailContent.test.tsx
+++ b/ui/litellm-dashboard/src/components/view_logs/LogDetailsDrawer/LogDetailContent.test.tsx
@@ -156,6 +156,40 @@ describe("LogDetailContent", () => {
     expect(screen.getByText("Request/Response Data Not Available")).toBeInTheDocument();
   });
 
+  it("should show the enable-storage config hint when payload is missing and prompt storage is disabled", () => {
+    render(
+      <LogDetailContent
+        logEntry={createLogEntry({
+          messages: [],
+          response: {},
+          metadata: {},
+        })}
+        promptStorageEnabled={false}
+      />,
+    );
+
+    expect(screen.getByText("Request/Response Data Not Available")).toBeInTheDocument();
+    expect(screen.getByText(/store_prompts_in_spend_logs: true/)).toBeInTheDocument();
+    expect(screen.queryByText(/Prompt storage is enabled/)).not.toBeInTheDocument();
+  });
+
+  it("should show a per-request explanation (not the config hint) when payload is missing but prompt storage is enabled", () => {
+    render(
+      <LogDetailContent
+        logEntry={createLogEntry({
+          messages: [],
+          response: {},
+          metadata: {},
+        })}
+        promptStorageEnabled={true}
+      />,
+    );
+
+    expect(screen.getByText("Request/Response Data Not Available")).toBeInTheDocument();
+    expect(screen.getByText(/Prompt storage is enabled/)).toBeInTheDocument();
+    expect(screen.queryByText(/store_prompts_in_spend_logs: true/)).not.toBeInTheDocument();
+  });
+
   it("should not display ConfigInfoMessage when isLoadingDetails is true even without data", () => {
     render(
       <LogDetailContent
diff --git a/ui/litellm-dashboard/src/components/view_logs/LogDetailsDrawer/LogDetailContent.tsx b/ui/litellm-dashboard/src/components/view_logs/LogDetailsDrawer/LogDetailContent.tsx
index d4521afddf6..b8efd3a2756 100644
--- a/ui/litellm-dashboard/src/components/view_logs/LogDetailsDrawer/LogDetailContent.tsx
+++ b/ui/litellm-dashboard/src/components/view_logs/LogDetailsDrawer/LogDetailContent.tsx
@@ -41,6 +41,12 @@ export interface LogDetailContentProps {
   /** When true, log details (messages/response) are still being lazy-loaded. */
   isLoadingDetails?: boolean;
   accessToken?: string | null;
+  /**
+   * Whether store_prompts_in_spend_logs is enabled proxy-wide. Controls which
+   * "data not available" hint is shown: the config instructions when storage is
+   * off, or a per-request explanation when storage is on but this row has no payload.
+   */
+  promptStorageEnabled?: boolean;
 }
 
 /**
@@ -51,7 +57,12 @@ export interface LogDetailContentProps {
  * Designed to be placed inside LogDetailsDrawer's right panel so it can
  * be reused for both single-log and session-mode views.
  */
-export function LogDetailContent({ logEntry, isLoadingDetails = false, accessToken }: LogDetailContentProps) {
+export function LogDetailContent({
+  logEntry,
+  isLoadingDetails = false,
+  accessToken,
+  promptStorageEnabled = false,
+}: LogDetailContentProps) {
   const metadata = logEntry.metadata || {};
   const hasError = metadata.status === "failure";
   const errorInfo = hasError ? metadata.error_information : null;
@@ -157,7 +168,7 @@ export function LogDetailContent({ logEntry, isLoadingDetails = false, accessTok
       {/* Configuration Info Message */}
       {missingData && (
         <div className="mb-6">
-          <ConfigInfoMessage show={missingData} />
+          <ConfigInfoMessage show={missingData} promptStorageEnabled={promptStorageEnabled} />
         </div>
       )}
 
diff --git a/ui/litellm-dashboard/src/components/view_logs/LogDetailsDrawer/LogDetailsDrawer.test.tsx b/ui/litellm-dashboard/src/components/view_logs/LogDetailsDrawer/LogDetailsDrawer.test.tsx
index 5a49cccec70..b0dca52b90b 100644
--- a/ui/litellm-dashboard/src/components/view_logs/LogDetailsDrawer/LogDetailsDrawer.test.tsx
+++ b/ui/litellm-dashboard/src/components/view_logs/LogDetailsDrawer/LogDetailsDrawer.test.tsx
@@ -13,6 +13,14 @@ vi.mock("@/app/(dashboard)/hooks/logDetails/useLogDetails", () => ({
   useLogDetails: () => ({ data: null, isLoading: false }),
 }));
 
+vi.mock("@/app/(dashboard)/hooks/proxyConfig/useProxyConfig", async (importOriginal) => {
+  const actual = await importOriginal<typeof import("@/app/(dashboard)/hooks/proxyConfig/useProxyConfig")>();
+  return {
+    ...actual,
+    getProxyConfigCall: vi.fn().mockResolvedValue([]),
+  };
+});
+
 vi.mock("./LogDetailContent", () => ({
   LogDetailContent: () => null,
   GuardrailJumpLink: () => null,
diff --git a/ui/litellm-dashboard/src/components/view_logs/LogDetailsDrawer/LogDetailsDrawer.tsx b/ui/litellm-dashboard/src/components/view_logs/LogDetailsDrawer/LogDetailsDrawer.tsx
index cc087a611b0..0916f93828c 100644
--- a/ui/litellm-dashboard/src/components/view_logs/LogDetailsDrawer/LogDetailsDrawer.tsx
+++ b/ui/litellm-dashboard/src/components/view_logs/LogDetailsDrawer/LogDetailsDrawer.tsx
@@ -14,6 +14,7 @@ import { getSpendString } from "@/utils/dataUtils";
 import { normalizeGuardrailEntries, sortSessionLogs, SessionLogSortMode } from "./utils";
 import { DRAWER_WIDTH } from "./constants";
 import { useLogDetails } from "@/app/(dashboard)/hooks/logDetails/useLogDetails";
+import { ConfigType, getProxyConfigCall, proxyConfigKeys } from "@/app/(dashboard)/hooks/proxyConfig/useProxyConfig";
 
 export interface LogDetailsDrawerProps {
   open: boolean;
@@ -121,6 +122,18 @@ export function LogDetailsDrawer({
   const [isSidebarCollapsed, setIsSidebarCollapsed] = useState(false);
   const [copiedLeftPanelId, setCopiedLeftPanelId] = useState(false);
 
+  // Proxy-wide store_prompts_in_spend_logs. Shares the query key (and therefore
+  // the cache) with useProxyConfig so the Logging Settings page and this drawer
+  // stay consistent. Used to tell apart "storage disabled" (show config hint)
+  // from "storage on but this request has no payload" in the missing-data notice.
+  const { data: generalSettings } = useQuery({
+    queryKey: proxyConfigKeys.list({ filters: { configType: ConfigType.GENERAL_SETTINGS } }),
+    queryFn: () => getProxyConfigCall(accessToken!, ConfigType.GENERAL_SETTINGS),
+    enabled: Boolean(open && accessToken),
+  });
+  const promptStorageEnabled =
+    generalSettings?.find((field) => field.field_name === "store_prompts_in_spend_logs")?.field_value === true;
+
   const { data: sessionData } = useQuery({
     queryKey: ["sessionLogs", sessionId],
     queryFn: async () => {
@@ -463,6 +476,7 @@ export function LogDetailsDrawer({
               logEntry={enrichedLog}
               isLoadingDetails={isLoadingDetails}
               accessToken={accessToken ?? null}
+              promptStorageEnabled={promptStorageEnabled}
             />
           </div>
         </div>